Finally the world of the internet and transition to becoming customer-centric, is coming to the pet industry with the arrival of PetYeti.com.au—starting with online appointments for the pet industry. An innovative platform developed by the team behind the successful online appointments platform, 1stAvailable.com.au, it is bringing real convenience to customers and benefiting vets (and soon other pet services).
Small business has known for a decade now that the internet should not be ignored. It’s where our customers search every minute of every day. It’s important that your business stands out where your customers are looking.Did you know that over 90 per cent of clients surveyed want to use digital channels to make appointments, yet just two per cent of Australian veterinary practices currently take appointments online?
What is evident is that customers’ needs and demands have been changed by the internet and the impact of accessing information online 24/7 has been transforming industries. Did you know that 54 per cent of the appointments booked online for Australian vets are booked outside of office hours? Or that there were over 5,000 veterinary appointments booked online in November, with some practices taking up to 20 per cent of their appointments online?
And it’s the guys behind PetYeti that have been leading this transformation with most of the top vet corporates already using their products. It’s all about the transition to becoming more customer-centric in the way businesses operate.
Research shows veterinary professionals must move with customer demand and be part of the solution in embracing digital platforms. Customers want more convenient and quicker pathways, and if practices don’t follow this trend, they will be left behind.
Klaus Bartosch, CEO and co-founder of Australia’s leading veterinary appointments provider Pet Yeti, believes that digital innovation in the veterinary industry adds considerable value to customers through supporting continuity of care, early intervention and informed client choices.
“Increasingly, customers expect the convenience of being able to book appointments online. This has been demonstrated by the success of Pet Yeti, which currently takes over 5,000 online appointments per month. The service also provides extensive reporting and feedback services to help vets gain the insights they need to retain customers and attract new ones.”
Digital innovation helps PetYeti practices save time and money while benefiting from increased productivity and efficiency. Pet Yeti allows instant online bookings 24/7 through its website or mobile app. It also facilitates bookings through your own practice website, allowing you to turn your web traffic directly into bookings.
With PetYeti, your practice can:
- Take bookings anytime of day or night
- Reduce front-desk burden
- Seamlessly integrate with your PMS
- Attract and win new customers
To make things even easier, Pet Yeti provides seamless integration with RxWorks, Open VPMS, CHS Vet and more, maintaining your existing practice appointment workflow.
Pet Yeti levels the playing field for veterinary practices by allowing smaller practices to compete digitally in today’s online marketplace.
Pet Yeti is now offering exclusive pricing for practices who sign up during December and January.
With extensive reporting, easy monthly subscription and no maintenance fees, what are you waiting for?
To learn more, visit the website.